Thank you for shopping with us! We strive to ensure that you are completely satisfied with your purchase. If you are not satisfied for any reason, please review our refund and returns policy below:
Eligibility for Returns – Items must be returned within 30 days of the purchase date. – Products must be unused, in their original packaging, and in the same condition as when you received them. – Certain items, such as personalized products or perishable goods, may not be eligible for return.
How to Initiate a Return – To initiate a return, please contact our customer service team at [+44 7851 598959]. – Provide your order number and the reason for the return. – You will receive instructions on how to return your item.
Return Shipping – Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent. – We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.
Refund Process – Once we receive your returned item, we will inspect it and notify you of the status of your refund. – If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
Exchanges – If you need to exchange an item for the same item in a different size or color, please follow the return process and place a new order for the desired item.
Damaged or Defective Items – If you receive a damaged or defective item, please contact us within 7 days of receiving the item for a replacement or refund.
Contact Us – If you have any questions about our refund and returns policy, please get in touch with us at +44 7851 598959.
